Overview

Securing the first mile: Designing trust into freight from the ground up

One unified platform, total cargo security. We've streamlined the web and mobile experience to solve logistics theft head-on. Detect anomalies, prevent identity fraud, and verify your partners in real-time securing your supply chain before the first mile.

Indemni is the compliance and fraud-prevention layer that freight brokers have never had. Here's how we designed a platform to make cargo theft preventable, not just reportable.

$120k+
monthly invoice leakage recoverable for a broker at 6,000 loads/mo
<5s
to triage any load for a dispatcher
Indemni carrier risk dashboard

Problem

Before Indemni, compliance was reactive. Verification happened over phone calls. Evidence was scattered across texts and email chains. And by the time a dispatcher suspected something was wrong, the truck was already on the highway. The pain points weren't abstract: they showed up every single day.

AfterBeforeBeforeAfter

How we solved it

We approached this as two interconnected design problems: the broker who needs to triage dozens of active loads at once, and the driver who needs to complete one clear task right now. This constraint shaped our design direction. Indemni now covers the full lifecycle of a shipment, from carrier vetting before assignment to GPS-stamped delivery evidence at drop-off.

Carrier verification details Carrier risk patterns Carrier evaluation and scoring Rate confirmation, gated until verification Verification in the field Driver mobile app

Outcome

The result is a system where verification completion is non-optional by design, evidence is timestamped and tamper-evident, and brokers never have to wonder what's happening with a load.

Driver verification and audit trail